Privacy Policy

INCLUDE Network is committed to ensuring that your privacy is protected.

This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

We may at any time revise these terms and conditions without notice. Please check regularly. If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Istituto per la Ricerca Sociale (IRS) is responsible for the collection, processing and usage of your data regarding the use of INCLUDE. Should you have any queries concerning the privacy protection in INCLUDE, or should you wish to exercise your rights in connection with your personal data, please send a message throug the website’s contact form.

This version: October 2013.


The Data Protection Act

The INCLUDE Network is committed to protect your privacy and will collect, process and use all data in accordance with the Data Protection Directives and all other applicable data protection laws in the European Union. The INCLUDE Network do not pass on your details to any third party or Government Department unless you give the permission to do so.

By accepting this privacy policy you give your consent that INCLUDE collects, processes and uses data you provide when you register as a user, along with any information that you submit or enter during your visits on the Include portal according to this privacy policy.

If you do not agree to the regulations as set out in this privacy policy, press the “No” Button to exit registration.

You may, at any time, in whole or in part revoke your consent.

The use of your data according to this privacy policy is one of the basic requirements to properly use the INCLUDE service. If you revoke your consent, INCLUDE will terminate the agreement allowing the use of INCLUDE service and delete your profile.


Collection, processing and usage of personal data, and purpose

Personal data will be collected, processed and used, if you provide such personal data to us using the INCLUDE service.

INCLUDE collects personal data that you voluntarily provide to become a Full Member (for legal entities) or an Associated Member of the network (for individuals). Becoming Full or Associated Member gives access to the Private Area of the website. Not registered users have access to all information except for the the Private Area.

This Registration Policy may be updated the 1st of January 2014 onwards so you are encouraged to periodically check up this policy.

In the registration process, you will be asked to provide the following personal data: name, position, gender, address, phone and e-mail address. In the course of registration you will be asked to choose a user name.

As part of the service, to provide an educational social portal, it is necessary that a minimum amount of personal data such as user name or profile is visible to other registered users. The name shown to other users on the platform will be your user name, allowing you to use the portal anonymously.

This privacy policy makes reference to the personal data and the data you introduce when you use certain aspects of the service, such as writing comments, declaring areas of interests, tagging resources, messaging community members, etc.

INCLUDE may combine the personal data collected from you with other data collected from you – as described below – and other users’ data to provide you with a better experience of our service, i.e. to provide certain features of our service to you, such as to display information and suggestions based on users similar to you.

INCLUDE is a community network. To provide this service to you, a consortium of organizations is cooperating. You will find a list of the cooperating organizations by following this link.Within the distributed consortium service architecture, your personal data will only be exchanged, if this is necessary to provide you with INCLUDE’s service. This method will be used, for example, to measure popularity of learning resources by gathering ratings, tags, bookmarks, views, etc. from yourself and other users. Data will also be exchanged for services like combined tag clouds for yourself and/or the communities you sign up to.

Other than that, personal data will only be exchanged with state authorities and government departments, if required by mandatory law, or if any third party substantially claims an infringement of their rights, if the third party addresses INCLUDE with a written warning containing sufficient prove for the infringement of their rights, and after you were given the opportunity to object to the claim made by the third party, as agreed above in this agreement.

Other than that, personal data that you supply will not be given or otherwise disclosed to any third party without your prior consent.

As a rule, your personal data is not accessible through search engines.

All our partners of the consortium are obliged to keep all data and information confidential and to comply with this privacy policy as well as with mandatory law when processing and using your data.

Users should also be aware that information disclosed during sessions on INCLUDE (e.g. comments, tags, voting) is public information and may be displayed to other users.


Collection, processing and usage of other data

INCLUDE also uses technological tools like Web logs and cookies when you browse or use INCLUDE’s service to collect certain information in a server log. The server log includes your Internet Protocol Address (by which the computer that is used can be identified), the remote host (name of the computer and IP address of your online access which requests the site), time of your request, status, volume of transferred data and the website from which you visited the requested site (referrer) as well as product and version information of your browser. Include anonymises the protocol data (logs) without identification or references to the user to use it for statistical analyses, particularly for server load predictions.

An anonymised unique user ID will be used in the ways how INCLUDE associates and stores the automatically generated information with personally identifiable information to provide you with a better experience of our service, i.e. to provide certain features of our service to you, such as to display information and suggestions based on users similar to you.

You may, however, visit our site anonymously.


What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)

  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

  • To administer a contest, promotion, survey or other site feature

  • To send periodic emails. The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent.



INCLUDE uses technological and organizational security measures to protect your collected data from manipulation, loss, destruction, and against access through third parties. All security measures will be improved according to the development of standard security measures.

Identity theft and the practice currently known as “phishing” are of great concern to us. Safeguarding information to help protect you from identity theft is a, your account ID, login top priority. We do not and will not, at any time, request your credit card information password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.


User’s right

When requested in writing, INCLUDE will provide you with information on your personal data which is saved at the INCLUDE portal. The INCLUDE Network will correct all data, should any data be false or out of date, and requested by you in writing. Moreover, you have the right to ask INCLUDE for suspension and / or deletion of your personal data.

If you would like us to delete, suspend, correct your data or if you would like to receive information on your saved data, please contact us with a request that we delete your information from our database. We will use economically justifiable efforts to honour your request. We may retain an archived copy of your records if required by mandatory law.



Cookies are bits of electronic information that can be transferred to a user's hard drive to customize a person's usage of a product or website, keep records of a user's access to a website or product, or store information needed by the user on a regular basis. The use of cookies is typically associated with websites. INCLUDE uses cookies. For example, when you sign in, INCLUDE stores your user ID and a combination of your IP address and time of login as a cookie on your hard drive. This cookie allows you to move from page to page without having to sign in again on each page. Similarly, if you enter information during your session, such as search keywords, this will be stored as a cookie and you will not have to re-enter such information during that session.

If you do not want cookies to be used, you may make certain changes to the preferences of your browser. You may use INCLUDE’s service with certain limitations, in particular regarding the features of the service, the display of information and suggestions based on your history or users similar to you.


Network Coordinator

Name of representative: Francesca Di Concetto:

Address: Via XX Settembre 24, 20123 Milano

Phone number: (+39) 02 46764.1

Fax number: (+39) 02 46764.312

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.



Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.


Third Party links

INCLUDE webportal contains links to other websites. This privacy policy applies only to our site, so you should always be aware when you are moving to another website and read the privacy statement of any website which collects personal information.

These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

We do not pass on any personal information you have given us to any other website.


Your Consent

By using our site, you consent to our privacy policy.


Updating /cancelling your details

If any of the information that you have provided to us changes, or if you wish to cancel your registration, please send a message through the website’s contact form stating your name, contact details and what action you want to be taken.


Contacting us

We welcome your feedback.

If you wish to see our records of any correspondence you have sent to us, or if you have a query or complaint about this privacy policy or about the website, you can contact us by following the link 'Contact Us' at the top of the page.


This website uses cookies.

This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our Cookie Policy. Learn more

I understand
This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Project no: 530938-LLP-2012-IT-KA2-KA2NW Grant Agreement no: 2012-4255